Mikhail Yakubenko
Relayn
AI support for Discord communities. Answers questions 24/7 from your docs and learns from your moderators.
2025 — now · SaaS · live, with a free plan
My role: the whole technical side. Backend, Discord bot, RAG, dashboard, landing, infrastructure and deploys.
The problem
Discord communities grow faster than support teams. The same questions go round and round: how do I connect, where are the docs, why doesn't it work. Moderators burn out, and newcomers wait for hours and leave.
A bot that reads the docs
The bot joins a server via OAuth in a couple of minutes. Then you upload your docs or a GitBook: Relayn chunks them, embeds them and stores them in a vector database. It answers only from the chunks it finds and links the source, so it doesn't make things up.
Learns from moderators
When the docs don't have the answer, the bot doesn't guess: it reacts with 👀 and waits. A moderator answers, Relayn remembers it and handles that question on its own next time. All such questions land in the unanswered portal, where each takes one click to answer.
Analytics
The dashboard shows how many questions came in, how accurate the bot is (from 👍 and 👎), what people ask most and which moderators help the most. One account can run several servers, each with its own knowledge base.
Under the hood
Backend on Django and DRF with PostgreSQL, background jobs in Celery and Redis, vectors in ChromaDB, LLM and embeddings via OpenRouter, the bot on discord.py. Dashboard on React 19 and Vite, landing and blog on Next.js 16 and Sanity. Everything runs in Docker, Sentry catches the errors.